Privacy Policy

Introduction

GoldenOak ("we," "us," or "our") values your privacy and is committed to protecting and processing your personal information responsibly. This Privacy Policy describes how we collect, use, and share your personal information, as well as the rights and choices you have regarding such information.

Personal Information We Collect and Use

We collect personal information that you provide directly to us, such as your name, email address, phone number, and financial information when you apply for funding. We may also collect information automatically when you use our website, including your IP address, browser type, and usage data.

How We Use Your Information

We use your information to process your funding application, communicate with you about our services, improve our website and services, and comply with legal obligations. We may also use your information for marketing purposes, but you can opt out at any time.

Sharing Personal Information

We may share your information with financial institutions and partners to facilitate your funding request. We may also share information with service providers who help us operate our business. We do not sell your personal information to third parties.

Information Security and Retention

To protect your personal information from unauthorized access, use, and disclosure, we implement reasonable physical, administrative, and technical safeguards. These safeguards include role-based access controls and encryption to keep personal information private while in transit. We only retain personal information as long as necessary to fulfill the purposes for which it is processed, or to comply with legal and regulatory retention requirements. Legal and regulatory retention requirements may include retaining information for:

• audit and accounting purposes,
• statutory retention terms,
• the handling of disputes,
• and the establishment, exercise, or defense of legal claims in the countries where we do business.

Your Rights

You have certain rights when it comes to the handling of your personal information. By emailing us at support@goldenoakfunding.com, you can:

• request access to the personal information that we have on you, or have it updated or corrected. Depending on the applicable law, you may have additional rights concerning your personal information.
• request to obtain your personal information in a usable format and transmit it to another party (also known as the right to data portability).
• request to delete the personal information we hold about you.
• ask questions related to this Privacy Policy and our privacy practices.
• submit a complaint to GoldenOak if you are not satisfied with how we are processing your personal information.

Privacy Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: support@goldenoakfunding.com
Address: 45 Lusk St, San Francisco, CA 94107